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Refund Policy

If you are not completely satisfied with your purchase, we’re here to help. Once you’ve received your package you have 2 days to notify us of any order discrepancies. Please use the contact us form located here.

Missing or Incorrect Item

For an incorrect or missing item(s), Joint Venture Craft Cannabis will issue a credit or send a replacement based on their sole discretion.

Please keep all original packaging and be able to provide photo of your unopened package as proof if requested.


Joint Venture Craft Cannabis does not issue cash refunds under any circumstances, All refunds will be issued in the form of store credit.

Lost Packages

Packages may be lost or misplaced during shipping. Joint Venture Craft Cannabis does not guarantee delivery of these packages.

Damaged Packages

There is a chance some extracts, edibles, or other products may melt of separate during shipping, especially during warm weather. Joint Venture Craft Cannabis does not guarantee the condition of these items.